Our dedication to your well-being and dental health remains our top priority. Navigating through the challenges brought by COVID-19, we have adopted stringent safety measures to ensure a secure environment for all our patients and staff. This page serves as your guide to understanding the changes and enhancements we’ve implemented in response to the pandemic.

Explore Our COVID-19 Response:

Dive into detailed descriptions of our updated safety protocols.
Learn about the new appointment process and what it means for your next visit.
Review guidelines specifically tailored for our valued patients to follow before and during their appointments.
Stay informed about how we’re keeping our team trained and protected.

Quick Links:

Safety Protocols: Comprehensive breakdown of our enhanced safety measures.
Appointment Changes: Adjustments to our traditional appointment processes.
Patient Guidelines: Essential information for patients to ensure a smooth, safe visit.
FAQs: Quick answers to your most pressing questions.

Our commitment to providing excellent dental care in a safe environment remains unwavering. We thank you for your trust and look forward to serving you with the highest standards of safety and care.

COVID-19 Safety Protocols

Ensuring a Safe Dental Environment

Here, we outline the enhanced safety protocols we have implemented.

1. Enhanced Sanitization Measures:

Rigorous Cleaning Routines: We’ve intensified cleaning practices, ensuring that all dental tools and clinic areas are sanitized thoroughly and frequently.
Air Filtration Systems: State-of-the-art air purifiers have been installed to maintain clean, circulating air within the clinic.

2. Personal Protective Equipment (PPE):

For Our Team: Dental professionals are equipped with high-grade PPE, including N95 masks, face shields, gowns, and gloves.
For Our Patients: We request patients to wear masks upon entering the clinic. Hand sanitizer and disposable masks are available.

3. Pre-appointment Screening:

Health Questionnaires: Patients are required to complete a health screening questionnaire prior to their appointment.
Temperature Checks: Contactless temperature screenings for both patients and staff are conducted upon clinic entry.

4. Social Distancing Practices:

Modified Waiting Areas: Seating arrangements have been reorganized to adhere to social distancing guidelines.
Staggered Appointments: Scheduling of appointments is strategically planned to reduce patient overlap and waiting time.

5. Protective Barriers:

Reception Area: Plexiglass barriers have been installed at reception desks as an added layer of protection for both staff and patients.

6. Limited Clinic Entry:

Reduced Traffic: We limit the number of people in the clinic at any one time to minimize crowding.
Companion Policy: Patients are encouraged to come alone or limit companions to essential individuals only.

These measures are in place to create a safe dental care environment. We continuously monitor and adapt these protocols in accordance with the latest health guidelines and recommendations. Your health and safety, alongside that of our staff, are our primary concerns as we continue to provide the highest quality dental care.

Appointment Process Changes

Adapting for Safety and Convenience

We restructured the appointment process to prioritize safety while maintaining our high standard of dental care. These modifications are designed to minimize risks and ensure a smooth, efficient experience for all patients.

1. Virtual Consultations:

Tele-Dentistry Services: We now offer the option of virtual consultations for initial assessments, follow-ups, or discussions about treatment plans, minimizing the need for in-person visits.
Ease of Access: These sessions can be easily scheduled through our website or over the phone, providing flexibility and convenience.

2. Modified Check-In/Out Procedures:

Contactless Check-In: Upon arrival, patients can check in via their mobile device or at a designated kiosk in the clinic.
Streamlined Exit Process: We’ve simplified the check-out process to reduce waiting times and contact after treatment.

3. Payment Process:

Contactless Payments: Patients are encouraged to use contactless payment methods, such as credit/debit cards or online payment platforms, to minimize physical contact.
Advance Payment Options: For added convenience, we offer the option to pre-pay for services online.

4. Revised Appointment Scheduling:

Extended Hours: To accommodate more patients safely, we’ve extended our operating hours.
Gap Between Appointments: Additional time is allocated between appointments to allow for thorough cleaning and to avoid patient overlap.

5. Enhanced Communication:

Appointment Reminders: We send electronic reminders with specific instructions and safety protocols to prepare for your visit.
Open for Queries: Our team is available to answer any questions regarding the new processes or any concerns you may have.

6. Safety Kit for Patients:

Personal Safety Packs: Upon arrival, each patient receives a safety kit, which includes a mask, hand sanitizer, and other protective items.

These changes reflect our commitment to your health and well-being. We appreciate your understanding and cooperation in adapting to these new procedures. Teeth Whitening Bangkok remains dedicated to providing exceptional dental care, now with enhanced safety measures for a worry-free experience.

Patient Guidelines

Your Role in Maintaining a Safe Clinic Environment

We believe in a collaborative approach to safety. As we adapt to the new normal, your participation and adherence to these guidelines are crucial in maintaining a safe environment for everyone. Here’s what you need to know before and during your visit:

1. Pre-Visit Instructions:

Self-Assessment: Please monitor your health. If you exhibit symptoms of COVID-19 or have been in contact with a confirmed case, reschedule your appointment.
Face Masks Required: Wear a face mask before entering the clinic and keep it on unless instructed otherwise.
Hand Hygiene: Use hand sanitizer upon entering the clinic, available at the entrance and throughout the facility.

2. Arrival at the Clinic:

Timely Arrival: Please arrive close to your appointment time to reduce time spent in the waiting area.
Solo Visits Encouraged: Come alone if possible, unless you require assistance or are accompanying a minor.

3. In-Clinic Guidelines:

Social Distancing: Maintain a safe distance from others in the clinic, following floor markings and signs.
Limited Personal Items: Bring only essential items to minimize contamination risk.

4. Communication with Staff:

Safety Queries: Feel free to ask any questions about safety protocols or treatment procedures.
Symptom Reporting: Inform staff immediately if you start to feel unwell during your visit.

5. Post-Appointment:

Follow-Up Instructions: Pay attention to any post-treatment advice and instructions regarding COVID-19 safety.
Report Changes in Health: If you develop symptoms within a few days after your visit, please inform the clinic.

6. Feedback and Suggestions:

Your Input Matters: We welcome feedback on our safety measures and patient experience.

By following these guidelines, you play an essential role in keeping our clinic safe and functioning efficiently. We are grateful for your cooperation and understanding. Your health and safety, as well as that of our staff and community, are our utmost priorities.

Staff Training and Safety

Upholding the Highest Standards of Care and Safety

The safety of our patients starts with the well-being and preparedness of our staff. In response to the COVID-19 pandemic, we have implemented extensive measures to ensure our team is well-equipped to provide safe, high-quality dental care.

1. Continuous Education:

Regular Training: Our staff regularly receives training on the latest safety protocols and COVID-19-related health guidelines.
Updates on Best Practices: We ensure our team is up-to-date with the evolving recommendations from health authorities and dental associations.

2. Health Monitoring:

Routine Health Checks: Staff undergo daily health assessments, including temperature checks and symptom screening.
Self-Isolation Policies: Team members with any symptoms or exposure to COVID-19 are required to self-isolate and follow appropriate health protocols.

3. Personal Protective Equipment (PPE):

Comprehensive PPE: All staff members are provided with the necessary PPE, including masks, face shields, gloves, and gowns, which are strictly used according to safety guidelines.
Training in PPE Usage: Staff are trained in the correct use, disposal, and management of PPE to ensure maximum effectiveness.

4. Mental Health and Well-being:

Support Systems: Recognizing the mental toll of the pandemic, we provide resources and support for the mental health and well-being of our team.
Open Communication: A culture of open communication is encouraged, allowing staff to express concerns and receive support.

5. Sanitization and Hygiene Practices:

Enhanced Cleaning Protocols: Staff are trained in enhanced cleaning and disinfection practices, ensuring all areas of the clinic are regularly and thoroughly sanitized.
Personal Hygiene: Emphasis is placed on regular hand washing and use of hand sanitizers, which are readily available throughout the clinic.

6. Patient Interaction:

Safe Interaction Protocols: Staff follow specific protocols to minimize risk during patient interactions, including the use of barriers and maintaining distance whenever possible.
Patient Education: Our team is equipped to educate and guide patients on safety measures and protocols within the clinic.

Through these comprehensive training and safety measures, we aim to create a secure environment for both our patients and staff. Our team’s readiness and commitment are key to delivering safe, effective dental care during these challenging times.

Resources and Updates

Staying Informed and Connected

We believe in keeping our patients informed and updated about the evolving situation of COVID-19 and how it affects dental care. This section of our website is dedicated to providing you with the latest information and resources.

1. Latest News:

Clinic Updates: Regular updates on clinic operations, including changes to procedures, hours, or safety protocols.
COVID-19 News: Sharing relevant and verified news about COVID-19, particularly as it pertains to dental health and safety.

2. Educational Materials:

Informative Articles and Videos: Curated content that provides insights into maintaining oral health during the pandemic and understanding the importance of dental care.
Health Authority Guidance: Links to official health websites for up-to-date information on COVID-19.

3. Community Engagement:

Interactive Forums: Online platforms where patients can ask questions, share experiences, and receive support from the community.
Social Media Updates: Regular posts on our social media channels to keep the community engaged and informed.

4. Patient Testimonials:

Experiences Shared: Patients are encouraged to share their experiences and feedback on how the clinic has adapted to the new norms.
Success Stories: Highlighting positive stories and outcomes to build confidence and trust in our safety measures and dental care.

5. Newsletter Subscription:

Regular Updates: Option to subscribe to our newsletter for ongoing updates and tips directly in your inbox.
Personalized Content: Information tailored to your interests and dental care needs.

6. Research and Innovations:

Latest in Dental Care: Updates on new dental technologies and practices emerging in response to the pandemic.
Ongoing Research: Information about current studies or findings related to dental care and COVID-19.

Through these resources, we aim to foster a well-informed community, equipped with the knowledge and tools to navigate dental care during these challenging times. Staying connected and updated is key to our collective effort in ensuring health and safety for all.

Contact and Feedback

Your Voice Matters to Us

Open communication and patient feedback are essential components of our continuous improvement. We value your insights and are committed to responding to your needs and concerns.

1. Contact Us:

Direct Communication Channels: We offer multiple ways to get in touch, including phone, email, and online chat options on our website.
Responsive Team: Our dedicated staff is ready to address any queries, concerns, or emergencies you might have.

2. Feedback Form:

Online Feedback Platform: An easily accessible form on our website allows you to share your experience and suggestions.
Continuous Improvement: Your feedback is crucial in helping us enhance our services and safety measures.

3. Schedule a Conversation:

Personalized Assistance: For more in-depth discussions or specific concerns, patients can schedule a call or virtual meeting with our team.
Accommodating Your Schedule: We strive to make these sessions as convenient as possible, respecting your time and availability.

4. Stay Updated:

Clinic Announcements: Keep an eye on our website and social media for important announcements and updates regarding our services and safety protocols.
Newsletter Updates: Opt-in for our newsletter to receive the latest information directly to your inbox.

5. Community Support:

Support Resources: We provide links to resources for those struggling with the broader impacts of the pandemic, whether it’s mental health, financial, or general well-being.
Engagement in Community Initiatives: Our clinic actively participates in community efforts to support health and safety during these times.

Your participation in this dialogue is invaluable. Together, we can ensure that Teeth Whitening Bangkok remains a safe, welcoming, and responsive environment for all your dental care needs. We thank you for your trust and look forward to your continued partnership in health.

FAQ Section

Answers to Your Common Questions

Navigating dental care during the COVID-19 pandemic can raise many questions. We understand the importance of clear, accurate information. This FAQ section addresses common queries to help you feel informed and at ease.

1. How is Teeth Whiteining Bangkok ensuring patient safety?

We have implemented comprehensive safety protocols, including enhanced sanitization, use of personal protective equipment, pre-appointment screenings, and social distancing practices.

2. What should I do if I have a dental emergency but am experiencing COVID-19 symptoms?

Contact us immediately by phone. We will provide guidance on managing your emergency and take necessary precautions to treat you safely.

3. Are virtual consultations available for non-emergency dental issues?

Yes, we offer tele-dentistry services for consultations and follow-ups, reducing the need for in-person visits.

4. What changes can I expect during my visit to the clinic?

Expect pre-appointment screenings, contactless check-in/out processes, and social distancing measures. Our team wears appropriate PPE, and we ask patients to wear masks and practice hand hygiene.

5. Can I bring someone with me to my appointment?

We encourage patients to come alone unless assistance is necessary or in the case of minors.

6. How are you ensuring the clinic is cleaned and sanitized?

We’ve intensified cleaning routines, frequently sanitizing all surfaces and equipment. Air filtration systems are also in place to maintain clean air circulation.

7. Is it safe to undergo dental procedures during COVID-19?

Yes, with our stringent safety measures, it is safe. We carefully assess each case and follow the highest standards of hygiene and protection.

8. What if I need to cancel or reschedule my appointment?

Please inform us as soon as possible. We understand the need for flexibility during this time and will accommodate rescheduling.

9. How are you supporting the mental well-being of your staff?

We provide mental health resources, encourage open communication, and ensure our staff has access to support systems.

10. Where can I find more information about your COVID-19 policies?

Detailed information is available on our website, and our team is always ready to answer any additional questions you may have.

Your concerns are important to us. If you have more questions, don’t hesitate to reach out. We’re here to ensure your peace of mind and provide safe, high-quality dental care.

Covid-19 & Infectious Disease Prevention